Help and Support
Welcome to the HousieKing Help and Support page. Here, you'll find answers to common questions, troubleshooting tips, and ways to get in touch with our support team.
1. Frequently Asked Questions (FAQs)
1.1 How do I create an account?
To create an account, download the HousieKing app from the Google Play Store or Apple App Store. Open the app and follow the instructions to register using your mobile number. You will receive an OTP to verify your account.
1.2 How do I log in to my account?
Open the HousieKing app and enter your mobile number on the login screen. You will receive an OTP via SMS. Enter the OTP in the app to log in to your account.
1.3 What should I do if I don’t receive an OTP?
If you do not receive an OTP, check your network connection and ensure you have entered your mobile number correctly. If the problem persists, try restarting your phone or contact our support team for assistance.
2. Troubleshooting Tips
- Check Network Connection: Ensure you have a stable internet or mobile network connection.
- Restart the App: Close and reopen the HousieKing app to resolve any temporary glitches.
- Update the App: Make sure you are using the latest version of the HousieKing app. Check for updates in the Google Play Store or Apple App Store.
- Clear App Cache: Go to your device settings, find the HousieKing app, and clear its cache if you experience issues.
3. Contact Support
If you need further assistance, our support team is here to help. You can reach us via the following methods:
- Email: housieking22@gmail.com
- Support Form: Fill out our Support Form with your details and issue description.
- In-App Support: Use the "Help & Support" feature within the app to contact us directly.
4. Support Hours
Our support team is available during the following hours:
- Monday to Friday: 9:00 AM - 6:00 PM (GMT)
- Saturday and Sunday: Closed
5. Additional Resources
For more information and tips, visit our FAQ Page or check out our Blog for the latest updates and articles.